
Hackett & Partners installs enterprise-grade sales automation systems for established companies. We bridge the gap between traditional business wisdom and modern artificial intelligence.

You have built a successful business over the years. But today, you are facing a dilemma. The old ways of manual prospecting and follow-up are becoming obsolete, but the new 'AI solutions' feel risky and unproven. You are caught between maintaining the status quo and trusting your brand to inexperienced technicians.


At Hackett & Partners, we do not believe in replacing humans. We believe in empowering them.
We implement a proprietary Sales Transformation System that automates the low-value tasks (scheduling, follow-up, data entry) so your team can focus on the high-value tasks (closing deals and building relationships).
Unlike digital agencies run by technicians who have never sat in a boardroom, Hackett & Partners is led by seasoned business leadership.
MBA-Backed Strategy: We understand P&L, margins, and operational efficiency
Battle-Tested: Over 30 years of commercial experience.
Cutting-Edge Execution: We are certified experts in AI automation and CRM infrastructure.

MBA-Backed Strategy: We understand P&L, margins, and operational efficiency

Battle-Tested: Over 30 years of commercial experience.

Cutting-Edge Execution: We are certified experts in AI automation and CRM infrastructure.
Testimonials from our satisfied clients.
"Before working with Hackett & Partners our deal flow was lumpy and we were relying on luck and word of mouth. Mark helped us put in a proper investor pipeline, tighten our numbers and stop wasting time on the wrong enquiries. We’re now closing more of the right deals, faster, and I can clearly see where the next 3–6 months of revenue is coming from."
"Mark didn’t give us a pretty report – he rolled up his sleeves and rebuilt how we generate and manage business. Within three months our sales pipeline was organised, our team knew exactly what to focus on each week, and monthly revenue was up over 30%. It’s the first time in years I’ve felt in control of the business rather than the other way round."
"I came to Mark because I was drowning in day-to-day tasks and knew I was leaving money on the table. He mapped out where we were leaking leads, installed an AI-driven system to catch and follow up every enquiry, and simplified our whole process. The result is more bookings, higher average spend per client and a lot less stress for me and the team."

Hackett & Partners helps business owners and investors grow profits, streamline operations and make better decisions. We combine real-world commercial experience with strategic advice and practical implementation of AI, rather than vague “consulting” that sits on a shelf.
We work with small to mid-sized businesses, entrepreneurs and property investors who are serious about growth and improvement. Most of our clients are already trading successfully but know they could be more profitable, more efficient and less dependent on the owner doing everything.
The first step is an initial call to understand your goals, current challenges and whether we’re the right fit. From there, we’ll outline a clear plan of action, timescales and fees. If you’re happy, we move straight into implementation – not months of analysis.
We’ve actually built and run businesses ourselves, so our advice is grounded in reality. We focus on results, systems and execution, not buzzwords. You’ll get plain-English guidance, honest feedback and practical support to implement changes – not just a report.
It depends on the type of engagement. Some projects are fixed-fee with a clear scope; others are monthly retainers where we work alongside you over a period of time. Before you commit to anything, you’ll know exactly what’s included and what it will cost.
Both. Many projects can be delivered remotely via calls and online collaboration, which keeps things efficient. Where it adds value – for example, strategy days or on-site reviews – we’re happy to visit your business or location by arrangement.
That depends on your starting point and the scope of work, but most clients start to see tangible improvements within the first 60–90 days – whether that’s better lead flow, tighter systems, clearer numbers or more profitable deals.
We prefer to be involved in implementation, not just advice. That can include setting up systems, helping build processes, working with your team, or overseeing key projects so that agreed changes actually happen.
For most ongoing engagements, we recommend an initial commitment of at least three months. That gives enough time to diagnose properly, implement changes and start seeing outcomes. One-off strategy sessions or reviews can be arranged separately if needed.
If you want someone to tell you what you want to hear, we’re not the right choice. If you want clear thinking, honest feedback and a partner who will challenge you and help you execute, then we’re likely a good fit. The best way to find out is to book an initial conversation and talk openly about where you are and where you want to be.

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